Content on this page requires a newer version of Adobe Flash Player.

Get Adobe Flash player

FAQs

Is there a difference between porcelian and ceramic tiles?
Porcelain tiles are also considered Ceramic or stoneware tiles. Each type of tile is made from a different composition and that is what determines the tile’s body color, texture and density, the primary ingredient in the composition of true porcelain tile is finely-ground sand. Unlike ceramic, processing of the porcelain composition involves pressure and extremely high temperature. Because of its density and composition of natural ingredients, porcelain tile has excellent qualities with a water absorption rate of less than 0.5%.

What are the differences between porcelian and non-porcelian tiles?
Porcelain tiles are primarily of clay mixed with various minerals and water, this composition is then processed with heat to create solidified product. Porcelain is resistant to wear, deep abrasion, frost, and has very low water absorption. It is practically non-absorbent material with great flexural strength.

How do I become a dealer or distributor for Euro House products?
Please contact Kam Luong via email at kam.luong@eurohousetiles.com

Where can I purchase Euro House Tiles's products?
With over 700 Dealer's and Distributors over the United States you may purchase our products directly. You may e-mail us at sales@eurohousetiles.com or call our Customer Service at 714-224-1700, as they may refer you to the nearest Dealer/Distributor that is most convenient for you.

What type of tile does Euro House carry?
With a variety of types ranging from Matte, Rustic, Semi-polished, Polished, and Textured for both Floor and Wall, Euro House product selection is to one advantage. It's an ideal choice for floors, bathrooms, kitchens, indoor and outdoor. Accent like Water-jet Medallions’ and Listello Borders that give a touch of flare to an installation, giving the entire room the feel you're looking for to either be rustic, classic or contemporary. Euro House products are well known to cover basically every room of your home or commercial project. Our high quality tile will last a life time while maintaining its luster for years.

Does Euro House have products that pass the C.O.F. Wet & Dry Friction requirements?
Yes, on average most of our products range from <0.12% up to a <0.05% water absorption, these series are suitable for interior and exterior floors and walls as well as facades of buildings. Contact us if you need more details regarding any technical specifications. Note that water absorption may vary from series to series.

Does Euro House have glazed and unglazed porcelain tiles?

Yes, we carry both types of tiles. Glazed tiles are very durable, when properly installed and cared for. It last longer than any non-tile material used for the same purpose. It's one of the easiest surfaces to clean and maintain because of its composition. It will not absorb odors, nor support allergens or bacteria. Note: when coated with a Grade III or higher glaze, ceramic tile is highly resistant to scratching and moisture. For more information on the durability ratings of porcelain tiles, see the "Technical Specifications Ratings."

Why is the roto-print technology so popular? Does Euro House have roto-print tiles?

Roto-printing is the latest technology that enables random printing; this process gives you a natural stone look. Each tile will have a different pattern, no repeat or identical part. Euro House has a great selection of Roto-Print series from floor to wall tiles.

How can I rate Euro House product for durability?
The quality of tile is rated in five groups. Each group represent the tile's durability under specific levels of traffic. The lower the group number, the lower the tile's durability. Euro House ranges from Group 3 to 5. The following information provides a group-number-to-traffic-level correlation and describes the location best suited for each group.

Group 1 - Light Traffic: Tiles in this group are usually used for residential bathroom flooring and are not recommended for any area exposed to heavy foot traffic.

Group 2 - Moderate Traffic: Group 2 tiles can be used on residential interior floors, but should not be used in areas such as kitchens, entry ways and stairs that are more subject to tracked in or spilled abrasives.

Group 3 - Moderate to Heavy Traffic: These tiles can be used for any residential or light commercial application. The only place that they are not recommended is heavy traffic commercial areas, like banks and restaurants.

Group 4 - Heavy Traffic: Tiles that qualify for Group 4 can be used for any residential and nearly all commercial applications. These tiles are durable enough to be used in such heavy traffic areas as shopping malls.

Group 5 - Ultra Heavy Traffic: Group 5 tiles are the most durable and can be used for all residential, commercial, and even industrial applications where extreme durability is a must.